- Athletic Wear
Custom T-shirt FAQ's
How do I place an order?
- To place an order simply explore our inventory of categories, select a product, and customize the details to your liking. Keep in mind each product will have its own unique set of options, features, and personalization properties to complete. When you're ready, add each item to your shopping cart and follow the onscreen prompts to complete the check-out process.
- If at any point along the way you need assistance drop us an email, start up a chat, or give us a call. Our contact us page has all the best ways to get in touch with us in the manner that’s most convenient for you.
What art formats do you accept?
- We accept industry standard Vector Artwork in .pdf, .eps or .ai formats. All fonts should be outlined or embedded in your final files to avoid production errors and delays.
How to get an Artwork Proof/ Virtual proof?
- Typically, our design tool will give you virtual proof as you design it. If you need additional artwork proof Please let us know and we will shared within 24 hours after your order is confirmed. Artwork can be changed up until the point it has been approved. Please note that multiple revisions will likely delay your in-hands date. (CustomTshirt.com is not responsible to cover any rush charges to meet the original in-hands date). Please refer to each product's information regarding the turnaround times/dates for production and delivery.
What are your lead times?
- Our standard USA production time is 5-7 business days for most products and 8-10 business days production for Sublimaiton apparel. We proudly offer rush production and rush shipping options for all of our products. Learn more details about our shipping & handling policies here.